Status
All Systems Operational

About This Site

Updates on how our systems and network are operating. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with VostroNet, don't hesitate to get in touch with us at help@vostronet.com and we'll get back to you as soon as we can.

Data Centres Operational
90 days ago
99.99 % uptime
Today
Sydney Data Centre 1 ? Operational
90 days ago
100.0 % uptime
Today
Sydney Data Centre 2 ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Data Centre 1 ? Operational
90 days ago
100.0 % uptime
Today
Brisbane Data Centre 1 ? Operational
90 days ago
99.97 % uptime
Today
Wi-Fi Enabled Buildings Operational
90 days ago
99.58 % uptime
Today
Sydney Wi-Fi Enabled Buildings ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Wi-Fi Enabled Buildings ? Operational
90 days ago
100.0 % uptime
Today
Brisbane Wi-Fi Enabled Buildings ? Operational
90 days ago
98.74 % uptime
Today
FTTx Enabled Buildings Operational
90 days ago
99.96 % uptime
Today
Sydney FTTx Enabled Buildings ? Operational
90 days ago
100.0 % uptime
Today
Melbourne FTTx Enabled Buildings ? Operational
90 days ago
100.0 % uptime
Today
Brisbane FTTx Enabled Buildings ? Operational
90 days ago
99.9 % uptime
Today
Dark Fibre and Metro Ethernet Services ? Operational
90 days ago
100.0 % uptime
Today
Core Systems Operational
User Portal Operational
VostroNet Website Operational
Account Management Operational
External Systems Operational
Help Centre - Chat Operational
Help Centre - Knowledgebase Operational
Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 6, 2020

No incidents reported today.

Jul 5, 2020

No incidents reported.

Jul 4, 2020
Resolved - Network Operations would like to advise that the issue has been resolved. If your issues persist please contact the support team who will assist you further.
Jul 4, 11:10 AEST
Identified - Network Operations would like to advise that we have identified an intermittent outage at Brisbane sites. Network Operations is working on resolving the issue and we will update this notification when works have been completed.
Jul 2, 20:13 AEST
Jul 3, 2020

No incidents reported.

Jul 2, 2020
Resolved - Network Operations would like to advise that maintenance has now been completed and services are back up and running.
Jul 2, 16:44 AEST
Identified - Network Operations have identified an issue at Brisbane that is causing intermittent connectivity issues for some users. Network Operations will be performing emergency maintenance to rectify the issue and will advise when it has been resolved.
Jul 2, 16:04 AEST
Resolved - This incident has been resolved.
Jul 2, 11:15 AEST
Identified - The team has identified that the user portal is currently unavailable. New devices are unable to register on the network and account registration.
Jul 2, 10:51 AEST
Jul 1, 2020
Resolved - The team has resolved the issue and has confirmed all affected services are back online.
Jul 1, 14:32 AEST
Update - The onsite technician has replaced the hardware, and currently, bring the affected services back online.
Jul 1, 12:30 AEST
Identified - The Network team has identified a hardware failure within VostroNet local Data Center which is causing an outage to FTTP and fibre services. A technician has been dispatched to replace the hardware.
Jul 1, 12:28 AEST
Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.