Status
All Systems Operational

About This Site

Updates on how our systems and network are operating. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with VostroNet, don't hesitate to get in touch with us at help@vostronet.com and we'll get back to you as soon as we can.

Data Centres Operational
90 days ago
99.99 % uptime
Today
Sydney Data Centre 1 ? Operational
90 days ago
100.0 % uptime
Today
Sydney Data Centre 2 ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Data Centre 1 ? Operational
90 days ago
100.0 % uptime
Today
Brisbane Data Centre 1 ? Operational
90 days ago
99.97 % uptime
Today
Wi-Fi Enabled Buildings Operational
90 days ago
99.38 % uptime
Today
Sydney Wi-Fi Enabled Buildings ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Wi-Fi Enabled Buildings ? Operational
90 days ago
98.71 % uptime
Today
Brisbane Wi-Fi Enabled Buildings ? Operational
90 days ago
99.44 % uptime
Today
FTTx Enabled Buildings Operational
90 days ago
99.95 % uptime
Today
Sydney FTTx Enabled Buildings ? Operational
90 days ago
100.0 % uptime
Today
Melbourne FTTx Enabled Buildings ? Operational
90 days ago
100.0 % uptime
Today
Brisbane FTTx Enabled Buildings ? Operational
90 days ago
99.85 % uptime
Today
Dark Fibre and Metro Ethernet Services ? Operational
90 days ago
100.0 % uptime
Today
Core Systems Operational
User Portal Operational
VostroNet Website Operational
Account Management Operational
External Systems Operational
Help Centre - Chat Operational
Help Centre - Knowledgebase Operational
Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Resolved - Network Operations has confirmed the issue has now been resolved.
Sep 23, 15:17 AEST
Investigating - We are currently investigating this issue.
Sep 23, 14:37 AEST
Identified - NetOps would like to advise that we have identified an issue with users accessing certain websites. Netops is investigating the issue and will update you when we have further information.
Sep 23, 14:37 AEST
Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - VostroNet has restored connectivity to the building. Services should now be online. Please contact your Retail Service Provider if you continue to have any issues with your internet service. VostroNet will continue to closely monitor the equipment and link.
Sep 17, 16:00 AEST
Update - We are continuing to work on a fix for this issue.
Sep 17, 15:57 AEST
Update - VostroNet has dispatched Network Engineers who are on-site assessing the equipment and to restore connectivity to the Building.

A further update will be provided by 5 pm A.EST.
Sep 17, 15:44 AEST
Update - VostroNet has dispatched electrical contractor services and new equipment to the Building due to equipment failure caused by water damage. A further update will be provided by 4 pm A.EST.
Sep 17, 13:58 AEST
Identified - Due to building maintenance, water leakage within the communications area has occurred within the Building.

Building Management is working closely with VostroNet to find and resolve the issue and clear any water within the area before power can be safely turned on to the equipment.

A further update will be provided by 1.55 pm A.EST
Sep 17, 12:54 AEST
Investigating - VostroNet is investigating a service disruption and loss of connectivity to Utopia Space, 275 Wickham St, Fortitude Valley QLD 4006. Initial investigation has commenced with fibre engineers being placed on standby.

A further update will be provided by 1.23 pm A.EST.
Sep 17, 12:23 AEST
Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.